Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Duplicate Sales Order updates schedule records with incorrect tax ID when the original order has schedule records with different ship to addresses and different sales taxes


View products that this article applies to.

Symptoms

Consider the following scenario in Order Management in Microsoft Dynamics SL:

  • In the Shipping Address (08.262.00) screen you have a Customer who has multiple addresses and each has a different Tax ID.
  • Open Sales Order Entry (04.100.00) screen, enter an order with Detail Lines that uses the different addresses as the ship to address in schedule. Save the order.
  • Open Sales Order Entry (40.100.00) and select the Duplicate Order button and select the same order number to duplicate. Save this order and examine the tax tab. The only tax is the first one and includes the whole taxable amount and not the taxes associated with the shipping addresses.

↑ Back to the top


Resolution

Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



Microsoft Dynamics SL 2011 Service Pack 2 (SP2)
Changed Files DateFile Version 
ROI.exe 28-Apr-20168.12.61628.00
0425000.exe28-Apr-20168.12.61628.00
0801000.exe28-Apr-20168.12.61628.00
0860010.exe28-Apr-20168.12.61628.00
0876010.exe28-Apr-20168.12.61628.00
2101000.exe28-Apr-20168.12.61628.00
2120000.exe28-Apr-20168.12.61628.00
4010000.exe28-Apr-20168.12.61628.00
4011000.exe28-Apr-20168.12.61628.00
4011500.exe28-Apr-20168.12.61628.00
4011700.exe28-Apr-20168.12.61628.00
4017000.exe28-Apr-20168.12.61628.00
4040000.exe28-Apr-20168.12.61628.00
4060000.exe28-Apr-20168.12.61628.00
4060001.exe28-Apr-20168.12.61628.00
4061000.exe28-Apr-20168.12.61628.00
4061001.exe28-Apr-20168.12.61628.00
4069002.exe28-Apr-20168.12.61628.00
6040000.exe28-Apr-20168.12.61628.00
BICNP00.exe28-Apr-20168.12.61628.00
BIINV00.exe28-Apr-20168.12.61628.00
SD64100.exe28-Apr-20168.12.61628.00
SD64200.exe28-Apr-20168.12.61628.00
SD65100.exe28-Apr-20168.12.61628.00
SN64100.exe28-Apr-20168.12.61628.00
SN64200.exe28-Apr-20168.12.61628.00
SN65100.exe28-Apr-20168.12.61628.00
Bug29221OM.sql19-Jan-2015
Bug30616SY.sql19-Jan-2015
Bug30844OM.sql19-Jan-2015
Bug32142ALL.sql 07-Apr-2015

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.

Prerequisites

For information about the prerequisites for this hotfix, refer to the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

↑ Back to the top


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue number 37778.  

↑ Back to the top


More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

↑ Back to the top


Keywords: kbsolomon, kbhotfixserver, kbqfe, kbmbsmigrate, kbmbspartner, kbtshoot, kbbug, kb, kbexpertisebeginner, kbexpertiseinter, kbautohotfix, kbsurveynew

↑ Back to the top

Article Info
Article ID : 3161224
Revision : 1
Created on : 1/7/2017
Published on : 5/2/2016
Exists online : False
Views : 312