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A Windows 10 device is enrolled as "mobile" when you use Mobile Device Management


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Symptoms

When you enroll a Windows 10-based device by using Mobile Device Management, the device is enrolled as a mobile device and does not appear as a "Computer" device type in Microsoft Intune. Instead, the device appears under "Mobile Devices."

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Resolution

To enroll a Windows 10 device and have it display as a computer in Microsoft Intune, the Microsoft Intune client software must be installed. For the hardware requirements and the steps to install the client software, see the following TechNet topic:

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More Information

There are multiple methods to enroll devices in Microsoft Intune. Any method that is used outside the installation of Microsoft Intune client software uses OM-ADM and causes the device to be displayed as a mobile device. These methods include auto-MDM enrollment through Azure Active Directory and manual enrollment through Work Access.

For more information, see the following TechNet topics:



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Status

This behavior is by design.

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Keywords: kbexpertiseadvanced, kbsurveynew, kbtshoot, kb

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Article Info
Article ID : 3144451
Revision : 1
Created on : 1/7/2017
Published on : 3/1/2016
Exists online : False
Views : 205