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Error occurs when you remove an ActiveSync device from the Exchange Management Shell or Exchange Administration Center

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Symptoms

When you try to remove an ActiveSync device from either the Exchange Management Shell or the Exchange Administration Center, you receive the following error message:
WARNING: An unexpected error has occurred and a Watson dump is being generated: DeviceId cannot contain hyphens.

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Cause

This problem occurs because the CNF value conflicts with the ActiveSync device.

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Resolution

To fix this problem, install Cumulative Update 12 for Exchange Server 2013.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kbqfe, kbsurveynew, kbnotautohotfix, kbfix, kbexpertiseinter, kb

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Article Info
Article ID : 3137384
Revision : 1
Created on : 1/7/2017
Published on : 3/15/2016
Exists online : False
Views : 277