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The Microsoft Intune admin console displays the alert "Mobile policy deployment is delayed"


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Symptoms

You see the following warning in the Microsoft Intune admin console:
Mobile policy deployment is delayed

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Cause

This issue can occur if there's a problem with the Exchange Connector and a mobile policy deployment is not successfully transmitted to Microsoft Exchange Server for over four hours. 

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Resolution

To fix this issue, investigate and fix any issues that you find with the Exchange Connector. For example, a connector may not have been set up, or the account may have an Exchange Connector policy from a previous setup that's causing conflicts. 

If you're using Configuration Manager (Unified Management) for Mobile Device Management (MDM), make sure that Mobile Device Security Policies is notpresent in the Policies workspace in the Microsoft Intune admin console. If it is present, delete this policy. Configuration Manager has its own Exchange connector. This connector should be used for MDM and Exchange ActiveSync (EAS). This applies to both Configuration Manager 2012 and Configuration Manager 2012 R2.

All affected policies should be automatically deployed when the Exchange connection is healthy.

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More Information

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Keywords: kbexpertiseadvanced, kbsurveynew, kbtshoot, kb

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Article Info
Article ID : 3119588
Revision : 1
Created on : 1/7/2017
Published on : 12/2/2015
Exists online : False
Views : 227