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FIX: Noderunner.exe consumes excessive CPU resources by parsing an attached document in Exchange Server 2013

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Symptoms

In a Microsoft Exchange Server 2013 environment, you notice that noderunner.exe is consuming excessive CPU resources. When this issue continues for a long time, users are eventually disconnected from Exchange Server.

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Cause

This issue may occur because of regex matching when noderunner.exe parses an attachment, such as a Word document, in an email message.

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Resolution

To fix this issue, install Cumulative Update 11 for Exchange Server 2013.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kbqfe, kbsurveynew, kbnotautohotfix, kbfix, kbexpertiseinter, kb

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Article Info
Article ID : 3107379
Revision : 1
Created on : 1/7/2017
Published on : 12/15/2015
Exists online : False
Views : 285