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Prompted for credentials for proxy server office14client.microsoft.com when launching an Office 2010 application

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Symptoms

When you launch an Office 2010 application (such as Excel 2010 or Word 2010), you may be prompted for credentials for a proxy server - office14client.microsoft.com - as shown in this image:



The prompt may repeat after being dismissed.

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Cause

This is a known issue with the update described in Knowledge Base article 2956191 .

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Resolution

To resolve this issue, please install the update found here: http://www.microsoft.com/en-us/search/result.aspx?q=KB3054875&form=DLC

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Keywords: kb

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Article Info
Article ID : 3066062
Revision : 1
Created on : 1/7/2017
Published on : 5/28/2015
Exists online : False
Views : 350