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  2. Unit Cost is reset to zero on a user specified cost item after you tab through the Service Date in Service Dispatch T & M Details (SD.203)

Unit Cost is reset to zero on a user specified cost item after you tab through the Service Date in Service Dispatch T & M Details (SD.203)

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Symptoms

Consider the following scenario in Microsoft Dynamics SL: 

  • In Service Dispatch in Service Call Entry (SD.200), enter in a new Service Call for any customer and Save.
  • Open the Invoice button at the bottom and enter any required fields in Invoice Entry (SD.202) screen and Save.
  • Open Invoice T&M Details (SD.203) and enter a Billable line for an Inventory Item (item would be non-stock and user specified cost).
  • Enter a Quantity and Unit Cost and tab through the Service Date.  You will notice the Unit Cost is reset to zero.



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Resolution

To resolve this problem, customize the screen and move the Service Date to the position before the Unit Cost and Unit Cost will keep its value.

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Keywords: kbmbsmigrate, kbmbspartner, kbsurveynew, kb

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Article Info
Article ID : 3061047
Revision : 2
Created on : 2/3/2017
Published on : 2/3/2017
Exists online : False
Views : 216