Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Outlook Web App logon page takes longer time than expected to time out in an Exchange Server 2013 environment

Outlook Web App logon page takes longer time than expected to time out in an Exchange Server 2013 environment

View products that this article applies to.

Symptoms

When you set the values of the PrivateTimeout and PublicTimeout parameters to specify how long you are inactive from Outlook Web App, the time-out session does not end immediately in a Microsoft Exchange Server 2013 environment .

↑ Back to the top

Cause

This issue occurs because the LiveIdAuthentication module considers the ping request as a user activity and it breaks the time-out of the activity. Then, the time to live (TTL) time stamp refreshes the session.

↑ Back to the top

Resolution

To resolve this issue, install Cumulative Update 9 for Exchange Server 2013.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

For more information about the OWA time-out settings for public or private computers, see How to Configure Public and Private Computer Settings in OWA 2013.

↑ Back to the top

Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 3049771
Revision : 1
Created on : 1/7/2017
Published on : 6/16/2015
Exists online : False
Views : 293