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Outlook cannot open a shared folder on which a group you attend has the Reviewer permission in Exchange Server 2013


View products that this article applies to.

Symptoms

Assume that you have an account that belongs to a security group, and the account is associated with a linked mailbox. When you log on to the account in Microsoft Outlook and then try to open a shared folder on which the security group has the Reviewer permission, you cannot access the folder, and you receive an error message.

For example, if you try to open a shared Calendar folder by using Outlook, you receive the following error message:
You do not have permission to view this calendar.

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Cause

This issue occurs because the store worker process (Microsoft.Exchange.Store.Worker.exe) caches the security contexts that are not updated for the token of the account when you access a shared folder. It means that the security contexts do not contain the necessary group membership information. Therefore, the store rejects you to access the shared folder.

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Resolution

To resolve this issue, install the following update:

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Workaround

To work around this issue, use Outlook Web App, or grant the permission of the shared folder to the account directly.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about how to give someone else permissions to access Outlook mailboxes, see How to grant Exchange and Outlook mailbox permissions in Office 365 dedicated.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 3030629
Revision : 1
Created on : 1/7/2017
Published on : 3/17/2015
Exists online : False
Views : 318