Office programs that have a Voodoo3 driver installed stop responding (hang) and you recieve error messages

When you are working in one of the Microsoft Office products listed in the "Applies to" section, you may receive the following error message: When you click Details, you may receive an error message that is similar to one of the following: Note For Microsoft Visio, the basis for this error message can occur in module 3dfx2.dll, in module 3dfxGlide2.dll, or in module 3dfxGlide.dll.

When you try to start Microsoft Office Personal Portfolio, you may receive the following error message:

This problem may occur in any of the programs listed in the "Applies to" section if you are using a Voodoo3 video card with an outdated driver. This error has been reported when you are using the following models of Voodoo3 video adapters:

• Voodoo3 2000
• Voodoo3 3000
• Voodoo3 3500 TV

To resolve this issue, download and install version 1.02.18 or later of the video driver for your video adapter. Updated video drivers are available from the following Voodoo Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Note If this Web site is not available, you can try using an Internet search engine to find "3dFX".

This problem occurs when you use Microsoft Office and a 3dFX Voodoo3 Video Card version with a 1.02 or earlier driver.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.