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Sound alerts do not work in Outlook Web App when new email or calendar notification is received in Exchange Server 2013

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Symptoms

When a new email message is received, or when a calendar reminder notification pops up in Outlook Web App, sound alerts do not work in a Microsoft Exchange Server 2013 environment.

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Cause

This issue occurs because the extension type for .mp3 files is not set.

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Resolution

To resolve this issue, install Cumulative Update 7 for Exchange Server 2013.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertisebeginner, kb

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Article Info
Article ID : 3004011
Revision : 1
Created on : 1/7/2017
Published on : 12/9/2014
Exists online : False
Views : 336