Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Description of the security update for Internet Explorer: May 1, 2014


View products that this article applies to.

INTRODUCTION

Microsoft has released security bulletin MS14-021. Learn more about how to obtain the fixes that are included in this security bulletin: This security update is for the following systems:

  • Systems that are running Internet Explorer versions 6 through 10. 
  •  Systems that are running Internet Explorer 11 and have security update 2929437 or 2919355 installed. 

    Note  Systems that do not have security update 2929437 or 2919355 installed should have install security update 2964444  installed.

How to obtain help and support for this security update

Help installing updates:
Support for Microsoft Update

Security solutions for IT professionals:
TechNet Security Troubleshooting and Support

Help protect your Windows-based computer from viruses and malware: Virus Solution and Security Center

Local support according to your country:
International Support

↑ Back to the top


More Information

Known issues with this security update

  • Internet Explorer will crash if you try to install this security update on a Windows 7-based system that does not already have security update 2929437 installed. To avoid this issue, take either of the following actions:
    • Install security update 2929437, and then install security update 2964358. For more information about security update 2929437, click the following article number to view the article in the Microsoft Knowledge Base:
      2929437 Description of the security update for Internet Explorer 11 on Windows 7 and Windows Server 2008 R2: April 8, 2014
    • Install security update 2964444 instead of security update 2964358. Security update 2964444 is intended for systems that do not have security update 2929437 installed.

↑ Back to the top


FILE INFORMATION

The English (United States) version of this software update installs files that have the attributes that are listed in the following Tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.
Windows XP and Windows Server 2003 file information

↑ Back to the top


Windows Vista and Windows Server 2008 file information

↑ Back to the top


Windows 7 and Windows Server 2008 R2 file information

↑ Back to the top


Windows 8 and Windows Server 2012 file information

↑ Back to the top


Windows Windows 8.1 and Windows Server 2012 R2 file information

How to determine whether you are running a 32-bit or a 64-bit edition of Windows

If you are not sure which version of Windows that you are running or whether it is a 32-bit version or 64-bit version, open System Information (Msinfo32.exe), and review the value that is listed for System Type. To do this, follow these steps:
  1. Click Start, and then click Run, or click Start Search.
  2. Type msinfo32.exe and then press Enter.
  3. In System Information, review the value for System Type.
    • For 32-bit editions of Windows, the System Type value is x86-based PC.
    • For 64-bit editions of Windows, the System Type value is x64-based PC.
For more information about how to determine whether you are running a 32-bit or 64-bit edition of Windows, click the following article number to view the article in the Microsoft Knowledge Base:
827218 How to determine whether a computer is running a 32-bit version or a 64-bit version of the Windows operating system

↑ Back to the top


Keywords: kbqfe, kbsurveynew, kbsecvulnerability, kbsecurity, kbsecreview, kbsecbulletin, kbpubtypekc, kbentirenet, kblangall, kbfix, kbexpertiseinter, kb, kbcrossrefmps, kbbug, atdownload, kbmustloc

↑ Back to the top

Article Info
Article ID : 2964358
Revision : 1
Created on : 1/7/2017
Published on : 5/21/2014
Exists online : False
Views : 339