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XL2002: Script Error When You Export to Excel from Internet Explorer


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This article was previously published under Q294973

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Symptoms

When you attempt to use the Export to Microsoft Excel command in Internet Explorer, you receive the following error message:
Internet Explorer Script Error

An error has occurred in the script on this page.
Line: 49
Char: 1
Error: This command is unavailable because the license to use this application has expired.
Code: 0
URL: res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE\3000

Do you want to continue running scripts on this page?

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Cause

This problem occurs when Microsoft Excel is in Reduced Functionality Mode.

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Resolution

To resolve this issue, you must activate your copy of Microsoft Office XP. To do this, use either of the following methods.

Method 1: Activate from the Start Menu

  1. Click Start, point to Programs, point to Microsoft Office Tools, and then click Activate Product.
  2. In the Activation Wizard, choose the activation method that you want to use (by Internet or by telephone), and then click Next.
  3. Complete the steps in the Activation Wizard and then click Finish.

Method 2: Activate Within Microsoft Excel

  1. Start Microsoft Excel.
  2. If the Activation Wizard does not immediately appear, click Activate Product on the Help menu.
  3. In the Activation Wizard, choose the activation method that you want to use (by Internet or by telephone), and then click Next.
  4. Complete the steps in the Activation Wizard and then click Finish.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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Keywords: KB294973, kbpending, kberrmsg, kbbug

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Article Info
Article ID : 294973
Revision : 3
Created on : 1/31/2007
Published on : 1/31/2007
Exists online : False
Views : 220