Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. The text that describes the play/pause button is not displayed on the screen in a video call or a video conference in a Japanese, Korean or Chinese version of Lync 2010

The text that describes the play/pause button is not displayed on the screen in a video call or a video conference in a Japanese, Korean or Chinese version of Lync 2010

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You install an October 2013 cumulative update for a Japanese, Korean or Chinese version of Microsoft Lync 2010. 
  • You make a video call or join a video conference in Lync 2010. 
  • You try to start the video or make the video pause by clicking the play/pause button on the screen. 
In this situation, the text that describes the play/pause button is not displayed on the screen. For example, the following Japanese text is not displayed:

マイ ビデオの一時停止

↑ Back to the top

Cause

This issue occurs because the text that describes the play/pause button has the same color as the background. Therefore, you cannot see the text on the screen.

↑ Back to the top

Resolution

To resolve this issue, install the following cumulative update:
2912208 Description of the cumulative update package for Lync 2010: January 2014

↑ Back to the top

More Information

For more information about the October, 2013 dated cumulative update for Lync 2010, click the following article number to view the article in the Microsoft Knowledge Base:
2884632 Description of the cumulative update package for Lync 2010: October 2013

↑ Back to the top

Keywords: kbqfe, kbfix, kbsurveynew, kbexpertisebeginner, kb

↑ Back to the top

Article Info
Article ID : 2918043
Revision : 1
Created on : 1/7/2017
Published on : 1/8/2014
Exists online : False
Views : 263