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No Grayscale effect when printing Microsoft PowerPoint 2007 Color Presentation


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Symptoms

Consider the following scenario:
  • You have a computer running a version of Windows.
  • You have a printer installed with inbox or vendor specific drivers.
  • You modify the Printing Preferences of the printer and enable “Grayscale.”
  • You have Microsoft Office 2007 or Microsoft PowerPoint 2007 installed.
  • You open a PowerPoint presentation that includes multiple color images and or text. 
  • You open the PowerPower print menu and select "Color."
  • You print the PowerPoint document.

In this scenario, you will notice that the printed output of the PowerPoint presentation is in monochrome (black and white) and does not include any grayscale to represent the differences in color.

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Cause

This is a known issue with Microsoft PowerPoint 2007.

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Resolution

To work around this issue, select the Grayscale settings within Microsoft PowerPoint 2007 application and then print the presentation.


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More Information

This issue does not occur in later versions of Microsoft PowerPoint i.e. 2010, 2013.


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Keywords: kb

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Article Info
Article ID : 2905185
Revision : 1
Created on : 1/7/2017
Published on : 11/8/2013
Exists online : False
Views : 394