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  2. "Generate incident report" does not display the "Bcc" field in an Exchange Server 2013 environment

"Generate incident report" does not display the "Bcc" field in an Exchange Server 2013 environment

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Symptoms

The Generate Incident Report action does not display the "Bcc" field of an original email message in a Microsoft Exchange Server 2013 environment.

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Cause

This issue occurs because the transport rule agent does not fetch Bcc recipients.

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Resolution

To resolve this issue, install the following cumulative update: 
2892464 Description of Cumulative Update 3 for Exchange Server 2013

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about incident reports, go to the following Microsoft website:
General information about incident reports

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2902933
Revision : 1
Created on : 1/7/2017
Published on : 11/25/2013
Exists online : False
Views : 364