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"Copy Search Results" option does not work in an Exchange server 2013 environment


View products that this article applies to.

Symptoms

When you copy messages to a Discovery mailbox by selecting the Copy Search Results option in eDiscovery in a Microsoft Exchange Server 2013 environment, you receive an error message that resembles the following:
Failed exporting item id: from source id: SourceID with error: [NumberOfItemsMismatched] Export failed with error type: 'NumberOfItemsMismatched'. Message: Expected number of items (Number) supposed to write to the list is not matched with actual (Number)

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Resolution

To resolve this issue, install the following cumulative update: 
2892464 Description of Cumulative Update 3 for Exchange Server 2013

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about the Copy Search Results option in eDiscovery, go to the following Microsoft website:

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2895487
Revision : 1
Created on : 1/7/2017
Published on : 11/25/2013
Exists online : False
Views : 351