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Presences of certain contacts are displayed as "Updating…" in Lync 2010


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Symptoms

Assume that a Lync 2010 client receives many presence change notifications within a short time frame. For example, you join a conference that has many participants who keep changing their presence. In this situation, the presence of certain contacts may be displayed as Updating….

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Cause

This issue occurs because of a throttling limit on BENOTIFY messages.

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Resolution

To resolve this issue, install the following cumulative update:
2884632 Description of the cumulative update package for Lync 2010: October 2013

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Keywords: kbqfe, kbfix, kbexpertiseadvanced, kbsurveynew, kb

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Article Info
Article ID : 2892603
Revision : 1
Created on : 1/7/2017
Published on : 10/7/2013
Exists online : False
Views : 234