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Event 2112 or 2180 is logged when you try to back up a database in an Exchange Server 2013 environment

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Symptoms

When you try to back up a Microsoft Exchange Server 2013 database by using a third-party product or Windows Server Backup, the backup operation fails. Additionally, one of the following events is logged in the Application log:


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Cause

This issue occurs because an internal structure is not initialized properly in Exchange 2013.

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Resolution

To resolve this issue, install the following cumulative update: 
2892464 Description of Cumulative Update 3 for Exchange Server 2013

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about Windows Server Backup, go to the following Microsoft website:
General information about Windows Server Backup

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2888315
Revision : 1
Created on : 1/7/2017
Published on : 11/25/2013
Exists online : False
Views : 373