The content in this section addresses specific subtopics related to the overall topic of what a Microsoft partner needs to know about online services incentives. Each subtopic contains a description and links to specific information that we know addresses the content within the subtopic. These subtopics and the content within are based on Microsoft partner feedback. Microsoft will continue to update this knowledge article based on new feedback received from Microsoft partners about the overall topic or the subtopics contained within this article.
How do I get started?
All members of the Microsoft Partner Network enter into the Online Services Partner Agreement, which allows partners to participate in the online services incentives program. As of mid-2011, Microsoft partners are automatically eligible to participate in online services incentives.�
You can begin by reviewing the online services incentives guide related to your program:
For more information:
How do I become eligible to participate in and receive online services incentives?Online Services Advisor volume licensing: Submitting an Online Services Advisor (OSA) Attach form
In order to start accruing fees, you need to be the partner of record for your customers. To become a partner of record, Microsoft requires you to complete and submit an OSA Attach form. The OSA Attach form is used in the Advisor volume licensing incentive to add an advisor as the partner of record for an Enterprise, Enterprise Subscription, Campus/EES, or School agreement.
To get started, you can download the OSA form in
English or in
multiple languages from the
Microsoft Partner Network site, and then submit the completed form to your Regional Service Center (RSC).
I have questions about my fee statement and the payment process
As a Microsoft partner and active participant in the online services incentive programs, you are entitled to payment of fees associated with your customer sales. Your fees are calculated monthly, and are subject to a minimum threshold before you can be paid. These fee calculations, along with a snapshot of your online services activity, are detailed in a statement for each payment cycle, which will explain your fees and any resulting payment. Please note that you will not receive a statement of your fees unless or until you meet the minimum threshold.
For more information:
Support
Participants in any of the online services incentive programs can find support in the
Partner Support Community, or by emailing their online channel incentives contact. You can also learn detailed information about your program in the online services incentives guides.