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Keyboard layout is changed to QWERTY during a sharing session in Lync Web App in a Lync Server 2010 environment

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Symptoms

Consider the following scenario:
  • You configure the regional setting on your computer to a region in which users don’t use the QWERTY keyboard layout.
  • A user who does not use QWERTY keyboard layout creates an online meeting in a client for Microsoft Lync, such as Lync Web App or Lync 2010.
  • You join the meeting by using Lync Web App in a Lync Server 2010 environment.
  • The user shares a program in the meeting, such as Notepad or Microsoft Word.
  • You take control of the shared program, and then try to type inside the program.
In this scenario, your keyboard layout is changed to QWERTY mode unexpectedly.

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Resolution

To resolve this issue, install the following cumulative update:
2884632 Description of the cumulative update package for Lync 2010: October 2013

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More Information

QWERTY is a kind of Windows keyboard layout that is used for several languages. For more information about this, go to the following Microsoft website:
General information about Windows keyboard layouts

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertisebeginner, kb

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Article Info
Article ID : 2884795
Revision : 1
Created on : 1/7/2017
Published on : 10/12/2013
Exists online : False
Views : 493