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  2. Using security groups to set calendar permissions does not work in an Exchange resource forest

Using security groups to set calendar permissions does not work in an Exchange resource forest

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Symptoms

Consider the following scenario:
  • You have a resource forest and an account forest in a Microsoft Exchange Server environment.
  • A user in the account forest has a linked mailbox (MB1) in the resource forest.
  • You create a mailbox (MB2) in the resource forest.
  • You add MB1 to a mail-enabled security group in the resource forest.
  • You grant the Free/Busy time, subject, location permission for the Calendar folder of MB2 to the security group.
  • The user logs on to MB1 and creates a meeting request, and then clicks the Scheduling Assistant tab in Microsoft Outlook.
  • The user adds MB2 as an attendee.
In this scenario, the user cannot see the details of existing appointments of MB2.

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Cause

This issue occurs because the user is not recognized as a member of the security group. Therefore, only default permissions are applied to the user.

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Resolution

To resolve this issue, add a UseDisabledAccount key in the web.config file. To do this, follow these steps:
  1. Open the web.config file in the following locations:
    • %ExchangeInstallPath%\ClientAccess\Owa\web.config
    • %ExchangeInstallPath%\ClientAccess\exchweb\Ews\web.config
  2. Change the code in the web.config file as follows:
    <appSettings>
     
    // Add the following line.
           <add key="UseDisabledAccount" value="1" />
     
    </appSettings>
  3. Recycle the MSExchangeOWAAppPool and MSExchangeServicesAppPool application pools. Or, run the iisreset command to reset Internet Information Services (IIS).
Note For Exchange 2010, apply the following update rollup or a later one:

          2866475  Description of Update Rollup 2 for Exchange Server 2010 Service Pack 3  

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about how to create a linked mailbox, go to the following Microsoft website:
How to create a linked mailbox
For more information about the Free/Busy time, subject, location permission, go to the following Microsoft website:
General information about Free/Busy and calendar permissions
For more information about how to recycle an application pool, go to the following Microsoft website:
How to recycle an application pool

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Keywords: kb, kbqfe, kbfix, kbsurveynew, kbexpertiseinter

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Article Info
Article ID : 2882961
Revision : 1
Created on : 1/7/2017
Published on : 3/7/2016
Exists online : False
Views : 417