Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Only the first page of an S/MIME signed or encrypted message is printed by using OWA in an Exchange Server 2010 environment

Only the first page of an S/MIME signed or encrypted message is printed by using OWA in an Exchange Server 2010 environment

View products that this article applies to.

Symptoms

Assume that you receive a Secure/MIME (S/MIME) signed or encrypted message that contains multiple pages in a Microsoft Exchange Server 2010 environment. You try to print the message in Outlook Web App (OWA). In this situation, only the first page is printed.

↑ Back to the top

Cause

This issue occurs because a certain style is applied to the HTML Div tag. The style forces Internet Explorer to print the first page and ignore the remaining content in the S/MIME print operation.

↑ Back to the top

Resolution

To resolve this issue, install the following update rollup:
2866475 Description of Update Rollup 2 for Exchange Server 2010 SP3

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

For more information about a similar issue in Exchange Server 2010 Service Pack 1 (SP1), click the following article number to view the article in the Microsoft Knowledge Base:
2620361 An encrypted or digitally-signed message cannot be printed when S/MIME control is installed in OWA in an Exchange Server 2010 SP1 environment

↑ Back to the top

Keywords: kbfix, kbqfe, kbsurveynew, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 2853899
Revision : 1
Created on : 1/7/2017
Published on : 8/13/2013
Exists online : False
Views : 198