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Description of Microsoft Office 2013 Service Pack 1 (SP1)

View products that this article applies to.


Microsoft Office 2013 Service Pack 1 (SP1) provides the latest updates for Office 2013. This service pack includes two kinds of fixes:
  • Previously unreleased fixes that are included in this service pack. In addition to general product fixes, these fixes include improvements in stability, performance, and security.
  • All the monthly security updates that were released through January 2014, and all the Cumulative Updates that were released through December 2013.

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How to determine whether you have SP1 installed

In order to determine whether SP1 is already installed, you can look for the program version in the list of installed programs in the Programs and Features item in Control Panel. If SP1 is installed, the version will be 15.0.4569.1506 or later. Additionally, if you have installed the SP1 update for a Windows Installer (MSI) product, SP1 will be listed in Installed Updates in that same Control Panel item.


There are no prerequisites for installing this update.

Restart requirement

You have to restart the computer after you apply this update.

How to obtain and install the service pack

Note: If you have the Click-to-Run version of Office installed, you will be prompted to update automatically to the SP1 version. There is no need to install an update using one of the methods below, which only apply to a Windows Installer-based (MSI) installation.

Note Before you install these service packs, you should make sure that you have sufficient disk space. For caching, the packages may require up to four times their file size in remaining disk space during installation.

Method 1: Microsoft Update (recommended)

To download the service pack from Microsoft Update, go to the following Microsoft website: You can opt in a computer to the Microsoft Update service, and then register that service with the Automatic updates to receive the SP1 update. Microsoft Update will detect which products that you have installed, and then apply all updates to the products.

Note On Microsoft Update, this service pack is included in KB 2850036.

Method 2: Download the SP1 package from Microsoft Download Center

The following files are available for download from the Microsoft Download Center.

Note If you have a 32-bit version of Office 2013 installed on a 64-bit version of Windows, you should install the Office 2013 SP1 32-bit package. For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

For more information about a complete list of all released SP1 desktop packages, click the following article number to view the article in the Microsoft Knowledge Base:
2850036 List of all Service Pack 1 (SP1) packages for Microsoft Office 2013 and related desktop products

Overview of Office 2013 SP1 improvements

The following are the key areas of improvement that are offered by this SP1:
  • Improves compatibility with Windows 8.1.
  • Improves compatibility with Internet Explorer 11.
  • Improves compatibility with modern hardware, such as high-DPI devices and the precision touchpad.
  • Provides new apps for Office capabilities and APIs for third-party developers.

Outlook 2013 SP1

  • Provides support for task pane apps in Outlook 2013 to enable third-party developers to extend the compose experience for email messages and calendar items.

PowerPoint 2013 SP1

  • Provides ability to insert and use content apps in PowerPoint 2013 slides.

Lync 2013 SP1

Issues that this service pack fixes

This service pack fixes the Lync 2013 issues that are described in the following Microsoft Knowledge Base (KB) articles:
2919506 Can't hear the first few words that a callee speaks when they answer a call in Lync 2013
2919507 The "Program Events" sound setting is reset to the default value after you restart Lync 2013
2919508 Can't rotate the screen orientation of a video window in a Lync 2013 video conference on a Windows 8.1-based device
2919510 A pie chart clock icon appears in the "Conversations" tab as a meeting icon in Lync 2013

Downloadable list of issues that the service pack fixes

The following workbook is available for download. This workbook lists the issues that are fixed by this service pack. Note This workbook is available only in English.

Known issues and behavior changes

You may experience the following known issues and behavior changes regarding this service pack.

Blank application tile for pinned applications in Windows 8 or 8.1 

If the Service Pack 1 update is uninstalled on a computer that is running Windows 8 or 8.1, an Office application tile on the start screen is blank without an application name or icon if the application is pinned to the Start screen. To work around this issue, repair the Office installation in the Programs and Features item in Control Panel.

Known crashing versions of COM add-ins are blocked from starting Office 2013 applications

Microsoft has identified several COM add-ins for Microsoft Office applications that are reported to crash in large volume. In this SP1, the problematic versions of these add-ins that are blocked from starting are listed as follows.

If you want to re-enable these add-ins, follow these steps:
  1. Open the Options dialog from the File tab.
  2. Select the Add-Ins tab.
  3. Select COM add-ins in the Manage list, and then select Go.
  4. Select the check box next to the add-ins in the COM Add-Ins menu that you want to enable.
  5. Select OK.
ProgID Module name Module version range CPU type
btmoffice.Connect BTMOfficeA.dll – X64
btmoffice.Connect BTMOfficeA.dll – X64
btmoffice.Connect BTMOffice.dll – X64
EvernoteOL.Connect EvernoteOL.dll X86
EvernoteOL.Connect EvernoteOL.dll – X86





FRIntegration.dll – X86








FRIntegration.dll – X86





FRIntegration.dll – X86

To download the latest working versions of the add-ins that are listed here, go to the following websites.
Add-in name Developer Link
Send to Bluetooth Intel Corporation
Evernote Client For Windows - Outlook Clipper Evernote Corporation
Abbyy Finereader ABBYY

Excel 2013

The Power View and PowerPivot add-ins are not included in the stand-alone version of Excel 2013. To install these add-ins, in the following Excel 2013 update:
2817425 Description of the Excel 2013 update: August 13, 2013

Lync 2013

2932389 Persistent Chat file transfer fails between an external user and an internal user in Lync 2013
2933495 Memory leak occurs during a video call or when you rest the mouse pointer on a video icon in Lync 2013

Technical information

For more information about this service pack that includes a list of files affected, click the following article number to view the article in the Microsoft Knowledge Base:
2817457 Technical details about Service Pack 1 (SP1) for Microsoft Office 2013 and related desktop products
Third-party information disclaimer

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Third-party information disclaimer

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

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Keywords: atdownload, kbexpertiseinter, kbexpertisebeginner, kbsurveynew, kb

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Article Info
Article ID : 2817430
Revision : 3
Created on : 11/6/2019
Published on : 11/6/2019
Exists online : False
Views : 388