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Export to MAPI option is missing in Microsoft Dynamics SL when print previewing a report and selecting the export option

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Symptom

You notice that mapi is no longer available as an option to email the report when using the export option during print preview.  

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Cause

Crystal Reports 2008 no longer supports the following report export options: MAPI, Application, Exchange Folder, Lotus Domino, and Lotus Domino Mail  

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Resolution

1. Print the report to a file and save  
2. Right click on the file name and select "Send to" then select "Mail Recipient " 
3. An empty email message with the report attached should appear 
4. Input the recipients email address and send the report.  

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Keywords: kb

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Article Info
Article ID : 2728942
Revision : 2
Created on : 2/3/2017
Published on : 2/3/2017
Exists online : False
Views : 305