To resolve this problem, uninstall the existing version of DFX, and then install the latest version of DFX. You must install version 10.137 or a later version. For more information about how to obtain the latest version of DFX, go to the following FXsound website:
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To uninstall and then reinstall DFX, follow these steps:
- Make sure that DFX is not running. To do this, follow these steps:
- Right-click the DFX icon in the notification area, and then click Exit.
- Right-click anywhere on the Windows Task Bar, and then click Start Task Manager. Or, click Start, type Task Manager, and then click View running processes with Task Manager.
- Click the Processes tab, click the DFX.exe *32 process, and then click End Process.
Note If no "DFX.exe *32" process is listed, DFX is no longer running in memory. In that case, you can continue with these steps. - Close Task Manager.
- Exit Internet Explorer.
- Click Start, type Programs and Features, and then click Programs and Features.
- In the list of programs, click the DFX entry, and then click Uninstall.
Note The Uninstall button appears above the column headings to the right side of the Organize button. - Follow the prompts to uninstall the DFX program, and then restart the computer.
- Go to the following FXsound website to obtain and install the current version of DFX: