OFF2000: Error Message: "Unable to Open <Site Name>. A Security Problem Has Occurred" When You Click Hyperlink

When you click a hyperlink in an Office 2000 document, you receive an error message similar to the following:

From an Office program, if you follow a link to an https:// site that requires you to have a personal security certificate, you can follow the link only if you already visited the site by using Microsoft Internet Explorer and the site is in your cache. Otherwise, you receive the error message described in the "Symptoms" section of this article.

To work around this problem, access the Web site by using Internet Explorer before you attempt to access it via a hyperlink in an Office document.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

For information about security certificates, please browse to the following Microsoft Web site: