To enable or disable this fixit solution, click the
Fix it button or link under the
Enable heading. Click
Run in the
File Download dialog box, and then follow the steps in the Fix it wizard.
Note To fix this problem yourself, go to the "
Fix it myself" section.
Notes- This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
- If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.
FixItMyselfFix it myself
To fix this problem yourself, use either of the following methods.
Method 1
Note In this procedure, the folders that are mentioned may or may not exist, depending on which application uses the custom solution and whether the custom solution is used on a document or in a UserForm.
- Exit all instances of Microsoft Excel.
- Click Start, type %temp% in the Open box, and then press Enter.
- In the folder that opens, delete the Excel8.0 folder and the VBE folder.
- Click Start, type %appdata%\microsoft\forms in the Open box, and then press Enter.
- In the folder that opens, delete the MSComctlLib.exd file.
- Close all the instances of Windows Explorer that you opened.
Method 2
- Click Start, type cmd in the Open box, and then press Enter.
- Type the following commands at the command prompt, and press Enter after each command:
Note You can safely ignore any results that say "Could Not/cannot find."
del %temp%\vbe\MSComctlLib.exd
del %temp%\excel8.0\MSComctlLib.exd
del %appdata%\microsoft\forms\MSComctlLib.exd
del %temp%\word8.0\MSComctlLib.exd
del %temp%\ppt11.0\MSComctlLib.exd
del %temp%\ppt12.0\MSComctlLib.exd
del %temp%\ppt14.0\MSComctlLib.exd
Note An administrator can use a script that contains these commands to delete the unnecessary files. For example, an administrator can copy the commands to a text file, save the file as a .bat file (for example, Scriptfile.bat), and then double-click the file to run it.