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  2. GAL-related client-only message rule is not applied in Outlook after you apply RU1 for Exchange Server 2010 SP2 in an Exchange Server 2010 environment

GAL-related client-only message rule is not applied in Outlook after you apply RU1 for Exchange Server 2010 SP2 in an Exchange Server 2010 environment

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Symptoms

Consider the following scenario:
  • You create a global address list (GAL)-related client-only message rule by using Microsoft Outlook in a Microsoft Exchange Server 2010 environment.
  • You experience the issue that is described in Microsoft Knowledge Base (KB) article 2543850. When this issue occurs, the client-only message rule is not applied.
  • To resolve the issue, you apply Update Rollup 1 (RU1) for Exchange Server 2010 Service Pack 2 (SP2) on the Exchange servers in the environment.
In this scenario, the client-only message rule is still not applied. For example, assume that you create a client-only message rule that moves email messages to a specific folder if the sender is not listed in a GAL address book. However, the email messages are still moved when the sender is listed in a GAL address book.

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Cause

This issue occurs because the fix that is described in KB 2543850 adds a TrueFilter function to LDAP queries that filter a certain property. However, the TrueFilter function that is added to the final LDAP query is invalid. Therefore, an ADFilterException exception is thrown.

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Resolution

To resolve this issue, install the following update rollup:
2685289 Description of Update Rollup 3 for Exchange Server 2010 Service Pack 2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2543850 A GAL related client-only message rule does not take effect in Outlook in an Exchange Server 2010 environment

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2699577
Revision : 1
Created on : 1/7/2017
Published on : 6/27/2012
Exists online : False
Views : 333