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Error message when you select the Keep All option in various order management reports in Microsoft Dynamics SL 2011: "System Message 10065 Application 4060001 has exceeded the limit of 50 cursors"

View products that this article applies to.


Consider the following scenario in Microsoft Dynamics SL 2011:

  • You open the Packing Slip (40.660.00) report and then click Print.
  • In Shipper Form Post-Process (40.600.01), you select the Keep All option and then click Begin Processing.

In this scenario, you receive the following error message:

System Message 10065 Application 4060001 has exceeded the limit of 50 cursors. Please decrease the number of cursors in use by this application.

Note: This error occurs on multiple Order Management reports.

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Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft website:

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics SL 2011 Service Pack 1 (SP1)
Changed files
File version
0425000.exe 24-Jan-20128.01.30124.00
4010000.exe 24-Jan-20128.01.30124.00
4011000.exe 24-Jan-20128.01.30124.00
4011500.exe 24-Jan-20128.01.30124.00
4011700.exe 24-Jan-20128.01.30124.00
4061000.exe 24-Jan-20128.01.30124.00
4061001.exe 24-Jan-20128.01.30124.00
4069002.exe 24-Jan-20128.01.30124.00
SD64100.exe 24-Jan-20128.01.30124.00
SD64200.exe 24-Jan-20128.01.30124.00
SD65100.exe 24-Jan-20128.01.30124.00
0801000.exe 24-Jan-20128.01.30124.00
0860010.exe 24-Jan-20128.01.30124.00
0876010.exe 24-Jan-20128.01.30124.00
2101000.exe 24-Jan-20128.01.30124.00
2120000.exe 24-Jan-20128.01.30124.00
6040000.exe 24-Jan-20128.01.30124.00
5040200.exe 24-Jan-20128.01.30124.00
5040500.exe 24-Jan-20128.01.30124.00
BICNP00.exe 24-Jan-20128.01.30124.00
BIINV00.exe 24-Jan-20128.01.30124.00
Bug23970OM.sql 01-Dec-2011

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.


For information about the prerequisites for this hotfix, refer to the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue number 24104.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbsolomon, kbhotfixserver, kbqfe, kbmbsmigrate, kbmbspartner, kbtshoot, kbbug, kb, kbexpertisebeginner, kbexpertiseinter, kbautohotfix, kbsurveynew

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Article Info
Article ID : 2669845
Revision : 2
Created on : 1/31/2017
Published on : 1/31/2017
Exists online : False
Views : 440