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Error message when you print the Sales Journal (40.690.00) report in Order Management in Microsoft Dynamics SL 2011 and there is no Inventory Setup record: "Company %, shipper %: Input string was not in a correct format"

View products that this article applies to.


Consider the following scenario in Order Management in Microsoft Dynamics SL 2011:

  • You sign in to a company that does not have an Inventory Setup record.
  • You open Non-Stock Item (40.235.00) and then enter IDs for non-stock inventory items.
  • You open Sales Orders (40.100.00) and then enter a sales order for a non-stock inventory item.
  • You open Shippers (40.110.00) and then confirm shipment of the non-stock inventory item.
  • You run print the Sales Journal (40.690.00) report.

In this scenario, you receive the following error message:

Company %, shipper %: Input string was not in a correct format. [13/mscorlib]

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Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft website:

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics SL 2011 Service Pack 1 (SP1)
Changed files
File version
4010000.exe 20-Jan-20128.01.30119.00
4011000.exe 20-Jan-20128.01.30119.00
4011500.exe 20-Jan-20128.01.30119.00
4011700.exe 20-Jan-20128.01.30119.00
4040000.exe 20-Jan-20128.01.30119.00
4060000.exe 20-Jan-20128.01.30119.00
4060001.exe 20-Jan-20128.01.30119.00
4061000.exe 20-Jan-20128.01.30119.00
4061001.exe 20-Jan-20128.01.30119.00
4069002.exe 20-Jan-20128.01.30119.00
SD64100.exe 20-Jan-20128.01.30119.00
SD64200.exe 20-Jan-20128.01.30119.00
SD65100.exe 20-Jan-20128.01.30119.00
SN64100.exe 20-Jan-20128.01.30119.00
SN64200.exe 20-Jan-20128.01.30119.00
SN65100.exe 20-Jan-20128.01.30119.00
0801000.exe 20-Jan-20128.01.30119.00
0860010.exe 20-Jan-20128.01.30119.00
0876010.exe 20-Jan-20128.01.30119.00
Bug23970OM.sql 01-Dec-2011

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.


For information about the prerequisites for this hotfix, refer to the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue number 24105.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbsolomon, kbhotfixserver, kbqfe, kbmbsmigrate, kbmbspartner, kbtshoot, kbbug, kb, kbexpertisebeginner, kbexpertiseinter, kbautohotfix, kbsurveynew

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Article Info
Article ID : 2668840
Revision : 2
Created on : 1/31/2017
Published on : 1/31/2017
Exists online : False
Views : 431