Method 1: Check to make sure the Delete browsing history on exit box in your Internet Options is not checked.- Open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then, in the list of search results, click Internet Explorer.
- Click the Tools button, and then click Internet Options.
- Under the General tab, and then under Browsing History, make sure the Delete browsing history on exit box in not checked.��
Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, go to the next method.
Method 2: Check to see if there is enough free space on your hard disk- Open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then, in the list of search results, click Internet Explorer.
- Click the Tools button, and then click Internet Options.
- Under the General tab, and then under Browsing History, click Settings. Under Disk space to use, make sure the disk space is set to 250MB, and under History, make sure the Days to keep pages in history is set to 20.
Note: If you don�t want a webpage history kept, set the number of days to 0.
Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, go to the next method.
Method 3: Delete your temporary Internet files
It�s a good idea to delete temporary Internet files periodically to free drive space.
- Open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then, in the list of search results, click Internet Explorer.
- Click the Tools button, and then click Internet Options.
- Under the General tab, and then under Browsing History, click Delete.
- In the Delete Browsing History dialog box, select�Temporary Internet files, Cookies, and�History, click Delete, and then click OK. �
Your changes will take effect the next time you open Internet Explorer
Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, go to the next method.
Method 4: Reset Internet Explorer settingsWarning: Resetting Internet Explorer is not reversible. After a reset, all previous settings are lost and can't be recovered. To reset Internet Explorer settings, see
reset Internet Explorer 9 settings. Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, go to the next method.
Method 5: Rebuild your browsing historyHere�s how to display hidden files and folders.
- Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
- Click the�View tab.
- Under Advanced settings, click Show hidden files, folders, and drives, and uncheck Hide protected operating system files, and then click OK.
Here�s how to manually delete your browsing history.
- Close all Internet Explorer and Windows Explorer windows that are currently open.
- Click the Start button, click Run, type %userprofile%\AppData\Local\Microsoft\windows\ , and then click OK.
- To manually delete all of your history, delete the contents of the entire folder, to delete specific history, only delete the files that you do not want to keep.
Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, go to the next method.
Advanced Troubleshooting
This section is intended for more advanced computer users.� If you are not comfortable with advanced troubleshooting, go to the �
Additional Support� section.
Method 1: Delete your�HKEY_CURRENT_USERS\Software\Microsoft\Windows\CurrentVersion\Internet\Settings\5.0 registry key
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
- Click Start, click Run, type regedit, and then click OK.
- Locate and then click the following registry key:�����
HKEY_CURRENT_USERS\Software\Microsoft\Windows\Current\Version\Internet\Settings\5.0
- Right-click the file, and then click Delete.
- Exit Registry Editor������
Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, go to the next method.
Method 2: Fix a corrupt user profileIf your user profile is corrupt, you will need to create a new profile and then copy the files from your existing profile to the new one. To create a new user profile and then copy your files to it, follow the steps in this article:
Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, see the Additional Support section.