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You cannot install Internet Explorer 9 and a "0x00009C4F" error is logged

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Symptoms

When you try to install Windows Internet Explorer 9 on a computer, the installation process fails when Internet Explorer 9 tries to install the prerequisite software. Additionally, a "0x00009C4F" error is logged in the installation log.

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Resolution

To resolve this problem, Download and run the System Update Readiness tool. For more information about how to download and run the System Update Readiness tool, click the following article number to view the article in the Microsoft Knowledge Base:
947821� Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
NoteIf you are running Windows 7, you can also install Windows 7 Service Pack 1 to resolve this problem. For more information about Windows 7 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
976932� Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

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Keywords: KB2625218, kbexpertisebeginner, kbsurveynew, kbprb

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Article Info
Article ID : 2625218
Revision : 1
Created on : 10/6/2011
Published on : 10/6/2011
Exists online : False
Views : 335