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FIX: The Forefront Threat Management Gateway 2010 management tools such as the TMG Management console do not function after you install Internet Explorer 9


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have the Microsoft Forefront Threat Management Gateway (TMG) 2010 management tools installed.
  • You install Windows Internet Explorer 9.

In this scenario, when you try to run the management tools such as the TMG Management console, the tool does not function as expected. Additionally, you may receive error messages that resemble the following.

Error 1
Member not found

Error 2
Refresh failed

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Resolution

To resolve this problem, install the service pack that is described in the following Microsoft Knowledge Base article:
2555840 Description of Service Pack 2 for Microsoft Forefront Threat Management Gateway 2010

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbfix, kbbug, kbexpertiseinter, kbsurveynew, kb

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Article Info
Article ID : 2599067
Revision : 1
Created on : 1/7/2017
Published on : 10/31/2011
Exists online : False
Views : 371