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Known issues that you may experience when you install the 2007 Office suite SP3, the 2007 Office servers SP3, or Windows SharePoint Services 3.0 SP3

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This article lists known issues that you may experience when you install the 2007 Microsoft Office suite Service Pack 3 (SP3), the 2007 Microsoft Office servers Service Pack 3 (SP3), or Windows SharePoint Services 3.0 Service Pack 3 (SP3).

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More information

Known issues and behavior changes

You may experience the following issues when you install these service packs:
    • To install the 2007 Microsoft Office servers SP3 on Windows Server 2008-based computers, the Svrsetup.dll file must be included in the Office administrative images Updates folder.
    • In Windows SharePoint Services 3.0 SP3, no group name appears after you click the Add all authenticated users link in the Set Up Groups for this Site page. However, all authenticated users are assigned group permissions.
    • The 2007 Microsoft Office servers Language Pack SP3 does not update the version number for the Spanish language. However, the service pack is installed correctly and the Microsoft Installer Packages are updated correctly.
      Note The version number is not changed from 12.4518.1016.
    • If you install the hotfix package that is described in the Microsoft Knowledge Base article 983315 and then install the 2007 Microsoft Office suite SP3, pointer movement and scrolling may be slow in Excel worksheets that contain many shapes.
      For more information about how to resolve this issue, click the following article number to view the article in the Microsoft Knowledge Base:
      2596951 Pointer movement and scrolling are slow when a worksheet contains many shapes in Office Excel 2007

Troubleshoot the issues when you failed to install the SP3

If the issue occurs when you install the SP3, try the following methods to troubleshoot the problem.

Method 1: Restart the computer

After you restart your computer, Windows will finish any updates that are completed installed. When Windows restarts, the pending.xml file will be scanned and completes any installs or updates that require a restart.

If this cannot solve your problem, try method 2.

Method 2: Run Windows Update Troubleshooter

you can run the Windows Update troubleshooter to resolve any issues with Windows Update that may cause the reoffers. Visit the following Microsoft Website: If this still cannot solve your problem, get a support from Microsoft by visiting the following Website:

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Keywords: kbcip, kbhowto, kbsurveynew, kbexpertiseinter, kbexpertisebeginner, KB2591067

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Article Info
Article ID : 2591067
Revision : 3
Created on : 7/31/2012
Published on : 7/31/2012
Exists online : False
Views : 658