Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Error message when you try to set an Out of Office reply message in Entourage 2008 for Mac: "Set your Out of Office status after the connection to your Exchange account is restored"


View products that this article applies to.

Symptoms

You�are using Microsoft Office 365 Exchange Online, and you try to set an Out of Office (OOF) reply message in Microsoft Entourage 2008 for Mac. However, you receive the following message:
Set your Out of Office status after the connection to your Exchange account is restored.

↑ Back to the top


Cause

This issue occurs if you are running a version of Entourage 2008 that is earlier than version 13.1.2.

In versions of Entourage 2008 that are earlier than version 13.1.2, there is an issue in the way that Entourage 2008 calls Exchange Web Services to set an OOF message. In Entourage 2008 version 13.1.2 and later versions, this issue is resolved.

↑ Back to the top


Resolution

To resolve this issue, on the Help menu in Entourage 2008, run Microsoft AutoUpdate to upgrade to the latest version of Entourage 2008.

↑ Back to the top


Keywords: KB2578689, vkbportal230, bposs, o365, vkbportal237, vkbportal231

↑ Back to the top

Article Info
Article ID : 2578689
Revision : 4
Created on : 7/14/2011
Published on : 7/14/2011
Exists online : False
Views : 68