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A Lync 2010 client cannot download the address book file by using a UNC path


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Symptoms

A Microsoft Lync 2010 client cannot download the address book file by using a File URL format.

Note The File URL format is also known as a Universal Naming Convention (UNC) path.

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Cause

This issue occurs because the early versions of Lync clients do not support UNC download paths. 

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Resolution

To resolve this issue, install the following cumulative update:
2571543 Description of the cumulative update package for Lync 2010: July 2011


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More Information

For more information about the new address book features in Lync Server 2010, visit the following Microsoft website:
For more information about the address book file download service in Office Communications Server 2007 R2, visit the following Microsoft website:

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Keywords: kbqfe, kbsurveynew, kbexpertiseinter, kbfix, kbhotfixrollup, kb

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Article Info
Article ID : 2571530
Revision : 2
Created on : 9/25/2018
Published on : 9/25/2018
Exists online : False
Views : 310