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  2. The Presence calendar data does not publish in Lync 2010 after users install update 2496325

The Presence calendar data does not publish in Lync 2010 after users install update 2496325

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Symptoms

Consider the following scenario:

  • User A schedules a Microsoft Lync 2010 conference by using Outlook, and then user A invites user B to the conference.
  • The Simple Mail Transfer Protocol (SMTP) address of user A contains both uppercase and lowercase letters.
  • The SMTP address of user B contains only lowercase letters.
  • User A and user B both have the update installed that is mentioned in Microsoft Knowledge Base (KB) article 2496325. 
In this scenario, the Presence calendar data of user A is not changed to In a meeting successfully during the conference.

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Cause

This issue occurs because of an error when the calendar capability of the user A is processed. The error is caused by a case-sensitive comparison of the SMTP address.

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Resolution

To resolve this issue, install the following cumulative update:
2571543 Description of the cumulative update package for Lync 2010: July 2011

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertisebeginner, kbhotfixrollup, kb

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Article Info
Article ID : 2560101
Revision : 2
Created on : 9/20/2018
Published on : 9/20/2018
Exists online : False
Views : 317