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"Cannot insert this action" error when you try to add a SharePoint workflow action in Office 365 for professionals and small businesses pre-upgrade by using SharePoint Designer 2010

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Problem

When you design a workflow in Microsoft SharePoint Designer 2010 in Microsoft Office 365 for professionals and small businesses pre-upgrade, and then you try to add an available workflow action, you receive the following error message:
Cannot insert this action. To use task process actions, the Office SharePoint Server Standard Site features must be enabled for this site by an administrator.

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Solution

To resolve this issue, you must use a supported action in the workflow, or you must use Office 365 for enterprises pre-upgrade.

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More information

This behavior occurs when you try to add a workflow action that applies only to SharePoint site collections that are located in Office 365 for enterprises pre-upgrade.

The following actions are not supported in Office 365 for professionals and small businesses pre-upgrade:
  • Start Document Set Approval Process
  • Capture a Version of a Document Set
  • Send Document Set to Repository
  • Set Content Approval Status of the Document Set
  • Start Approval Process, Start Feedback Process, Start Custom Task Process
  • Declare Record, Undeclare Record, Lookup Manager of a User
  • End Task Process, Set Content Approval Status (as author)
  • Wait for Change in Task Process Item
  • Set Task Field, Rescind Task
  • Append Task, Delegate Task
  • Escalate Task, Forward Task
  • Insert Task
  • Reassign Task
  • Request a Change
  • Send Task Email

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Still need help? Go to the Office 365 Community website.

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Keywords: KB2539387, pre-upgrade, o365062011, o365m, o365p, o365

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Article Info
Article ID : 2539387
Revision : 16
Created on : 2/27/2013
Published on : 2/27/2013
Exists online : False
Views : 478