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The EdgeTransport.exe process crashes occasionally after you install Update Rollup 2 for Exchange Server 2007 SP3


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Symptoms

After you install Update Rollup 2 for Microsoft Exchange Server 2007 Service Pack 3 (SP3) on a computer, the EdgeTransport.exe process on the server crashes occasionally. Additionally, the following event is logged in the Application log:

Source: MSExchange Common
Category: General
Type: Error
Event ID: 4999
Description:
Watson report about to be sent to dw20.exe for process id: <Process ID>, with parameters: E12N, <Build Type>, <Version Number>, edgetransport.exe, exrpc32.dll, <XXXX>, c0000005, <XXXX>, <Version Number>. ErrorReportingEnabled: False

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Cause

This issue occurs because Exrpc32.dll does not verify a NULL buffer before it accesses the buffer when the message is delivered. Therefore, an access violation occurs in the�EdgeTransport.exe�process.

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Resolution

To resolve this issue, install the following update rollup:
2602324 Description of Update Rollup 5 for Exchange Server 2007 Service Pack 3

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB2537783, kbexpertiseinter, kbsurveynew, kbhotfixrollup, kbfix, kbqfe

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Article Info
Article ID : 2537783
Revision : 1
Created on : 9/22/2011
Published on : 9/22/2011
Exists online : False
Views : 370