Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

"Properties for this information service must be configured prior to use" error message when you import a set of personal folders (.pst file) into Outlook


View products that this article applies to.

This article was previously published under Q253210

↑ Back to the top


Symptoms

When you try to import a set of personal folders (.pst) file into Microsoft Outlook, you may receive the following error message:
Properties for this information service must be configured prior to use.
This error message is followed by the following error message:
File access is denied. You do not have the permissions required to access the file "filename.pst".

↑ Back to the top


Cause

This issue occurs because the .pst file that you are trying to import has been marked as read-only.

↑ Back to the top


Resolution

To resolve this issue, remove the read-only attribute from the personal folders file.

↑ Back to the top


More information

For more information about personal folders and read-only volumes, click the following article number to view the article in the Microsoft Knowledge Base:
178756� Read-Write access required to open .PST and PAB files

↑ Back to the top


Keywords: KB253210, kbprb, kbimport

↑ Back to the top

Article Info
Article ID : 253210
Revision : 9
Created on : 1/27/2007
Published on : 1/27/2007
Exists online : False
Views : 397