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  2. "Properties for this information service must be configured prior to use" error message when you import a set of personal folders (.pst file) into Outlook

"Properties for this information service must be configured prior to use" error message when you import a set of personal folders (.pst file) into Outlook

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This article was previously published under Q253210

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Symptoms

When you try to import a set of personal folders (.pst) file into Microsoft Outlook, you may receive the following error message:
Properties for this information service must be configured prior to use.
This error message is followed by the following error message:
File access is denied. You do not have the permissions required to access the file "filename.pst".

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Cause

This issue occurs because the .pst file that you are trying to import has been marked as read-only.

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Resolution

To resolve this issue, remove the read-only attribute from the personal folders file.

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More information

For more information about personal folders and read-only volumes, click the following article number to view the article in the Microsoft Knowledge Base:
178756� Read-Write access required to open .PST and PAB files

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Keywords: KB253210, kbprb, kbimport

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Article Info
Article ID : 253210
Revision : 9
Created on : 1/27/2007
Published on : 1/27/2007
Exists online : False
Views : 506