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Microsoft Office PowerPoint 2010 crashes when you try to type any text


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Symptoms

When you do any operation on Microsoft Office PowerPoint, such as typing any text, the application crashes.
This problem occurs if you are using a MAC computer that is running Windows 7. 

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Resolution

Method 1 To resolve this problem, follow these steps:
  1. Click Start, click Control Pannel.
  2. Click Clock, Language, and Region, click Change keyboards or other input methods.
  3. Click Change keyboards
  4. Click Add.
  5. Scroll down to "English (United States)" and expand it
  6. Click to select the US check box.
  7. Click OK.
  8. Click OK.
  9. Click OK.
  10. Verify if PowerPoint works fine now.

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More Information

When this problem occurs, you may receive error messages that resembles the following:
Application Error: Faulting application name: POWERPNT.EXE, version: 14.0.4754.1000, time stamp: 0x4b967cf0 Faulting module name: MSCTF.dll, version: 6.1.7600.16385, time stamp: 0x4a5bda69 Exception code: 0xc0000005 Faulting application name: POWERPNT.EXE, version: 14.0.4754.1000, time stamp: 0x4b967cf0 Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdaae Exception code: 0xe0000002


Or, the event viewer shows the following details:
Faulting application name: POWERPNT.EXE, version: 14.0.4754.1000, time stamp: 0x4b967cf2 Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdfe0 Exception code: 0xc0000005 Fault offset: 0x000000000000aa7d Faulting process id: 0x1498 Faulting application start time: 0x01cb8b4cd41ee910 Faulting application path: C:\Program Files\Microsoft Office\Office14\POWERPNT.EXE Faulting module path: C:\Windows\system32\KERNELBASE.dll Report Id: 2077adb0-f740-11df-bcb0-00236cad10a1 Detailed view + System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2010-11-23T20:27:44.000000000Z EventRecordID 19162 Channel Application Computer Carthage Security - EventData POWERPNT.EXE 14.0.4754.1000 4b967cf2 KERNELBASE.dll 6.1.7600.16385 4a5bdfe0 c0000005 000000000000aa7d 1498 01cb8b4cd41ee910 C:\Program Files\Microsoft Office\Office14\POWERPNT.EXE C:\Windows\system32\KERNELBASE.dll 2077adb0-f740-11df-bcb0-00236cad10a1

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Keywords: kb

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Article Info
Article ID : 2528750
Revision : 4
Created on : 8/20/2020
Published on : 8/20/2020
Exists online : False
Views : 258