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OFF2000: HTML File Appears Blank in Internet Explorer 5

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This article was previously published under Q250955

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Symptoms

When you view an HTML file in Microsoft Internet Explorer 5, the document may appear blank.

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Cause

This issue occurs if the following are true:
  • You are running Windows 2000. -and-

  • You saved the file as HTML from within one of the programs listed in the "Applies To" section of this article. -and-

  • The HTML file was saved to a Web server. -and-

  • You opened the HTML file in Internet Explorer 5. -and-

  • You edited the HTML file in the originating program by clicking Edit with <program> on the File menu in Internet Explorer 5. -and-

  • After you edited the HTML file in the originating program, you saved the file as HTML and closed the file. -and-

  • You clicked Refresh in Internet Explorer 5.

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Resolution

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025� OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

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Keywords: KB250955, kbfix, kbbug

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Article Info
Article ID : 250955
Revision : 3
Created on : 11/13/2003
Published on : 11/13/2003
Exists online : False
Views : 336