Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Comments Are Not Saved When You Submit a Feedback Form


View products that this article applies to.

This article was previously published under Q250943

↑ Back to the top


Symptoms

When you submit a FrontPage form in the browser that includes a scrolling text box, the information entered in the form is not saved, and the form is reset. You do not receive an error message stating that there is a problem.

↑ Back to the top


Cause

This problem occurs in the scrolling text box. If the Save page to HTML option is selected and the Include Field Names option is disabled, the Save to File form handler does not save the values of the scrolling text box.

↑ Back to the top


Resolution

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025� OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

↑ Back to the top


Workaround

To work around this issue, if there are scrolling text boxes in the form, and you want to save the form results in HTML format, make sure the Include Field Names check box is selected.

↑ Back to the top


Status

Microsoft has confirmed that this is a problem in FrontPage 2000 Server Extensions. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

↑ Back to the top


More information

This problem occurs with the FrontPage 2000 Server Extensions, version 4.0.2.2717 on a Windows NT Server 4.0 computer running IIS 4.0, and on a computer running Solaris with Apache installed.

↑ Back to the top


Keywords: KB250943, kbpending, kbbug

↑ Back to the top

Article Info
Article ID : 250943
Revision : 2
Created on : 2/19/2007
Published on : 2/19/2007
Exists online : False
Views : 242