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"Forest 'New Forest' needs to be updated" warning message when you try to create a federation trust between the on-premises Exchange environment and Office 365


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Problem

When you try to create a federation trust between the on-premises Microsoft Exchange environment and Microsoft Office 365, you receive the following warning message:

Forest 'New Forest' needs to be updated

However, when you click the link to Microsoft Update to download the latest version, Microsoft Update reports that your current version of the Exchange Management Console is up to date.

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Cause

This issue occurs if the current on-premises Exchange Management Console (EMC) is incompatible with the version of the EMC that's used by the Datacenter edition of Exchange in Office 365.

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Workaround

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows


To work around this issue, modify the following registry subkey on the server where you want to run the Exchange Management Console. This change prevents a version comparison. To do this, follow these steps:
  1. Open Registry Editor.
  2. Locate and then right-click the following registry subkey:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\v14\AdminTools
  3. Click New, and then click String Value.
  4. Type EMC.SkipVersionCheck for the new string value, and then double-click the new string value.
  5. Under Value, type true, and then click OK.
  6. Exit Registry Editor.

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More information

Still need help? Go to the Office 365 Community website.

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Keywords: KB2491947, o365m, o365022013, o365e, o365a, o365

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Article Info
Article ID : 2491947
Revision : 16
Created on : 7/9/2014
Published on : 7/9/2014
Exists online : False
Views : 313