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The spelling checker does not work correctly in OWA when an S/MIME control is used and when SSL Offloading is enabled in Exchange Server 2007


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You enable SSL Offloading in a Microsoft Exchange Server 2007 environment.
  • You configure Outlook Web Access (OWA) by using the S/MIME control.
  • You log on your account by using OWA, and then you create a new email message.
In this scenario, you experience one or more of the following issues.

Issue 1
Misspelled words are not flagged by the spelling checker. Additionally, you receive a "Do you want to view only the webpage content that was delivered securely" security warning message.

Note Nothing happens when you click the Yes or the No button.

Issue 2
The Copy, Cut and Paste�commands are dimmed when you right-click in the email message body. However, the keyboard shortcuts for these commands function as normal.�

Issue 3
You cannot embed images in the email message body. After you send an email message that has a pasted image, the image is missing when the email message is received. Additionally, the image is also missing in the email message that is stored in the Sent Items folder.

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Cause

This issue occurs because S/MIME only treats the HTTPS protocol as the valid protocol. However, when SSL offloading is enabled, incoming traffic is transferred by using the HTTP protocol.

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Resolution

To resolve this issue, install the following update rollup:
2509911� Description of Update Rollup 4 for Exchange Server 2007 Service Pack 3

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Workaround

To work around this issue, disable SSL offloading or uninstall the S/MIME control.

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Keywords: KB2491751, kbexpertiseinter, kbsurveynew, kbfix, kbqfe

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Article Info
Article ID : 2491751
Revision : 3
Created on : 8/10/2011
Published on : 8/10/2011
Exists online : False
Views : 358