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The Save As dialog box for a SharePoint folder library does not use Web View


View products that this article applies to.

Symptoms

On a computer that is running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 Service Pack 2 (SP2), you map a Microsoft SharePoint site as a network drive. When you try to save a document from a Microsoft Office application to the network drive, you see that the view in the�Save As�dialog box is in Explorer View instead of in Web View.

Note�This issue will also occur if you install the fix for KB 960954 in Windows Vista SP1 or in Windows Server 2008. For more information, click the following article number to view the article in the Microsoft Knowledge Base: �
960954 When you open a network share by using a previously created shortcut in Windows Vista or in Windows Server 2008, a newly created file or folder in the network share does not appear until you update the screen

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Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.0.6000.16xxxWindows VistaRTMGDR
    6.0.6000.20xxxWindows VistaRTMLDR
    6.0.6001.18xxxWindows Vista SP1 and Windows Server 2008 SP1SP1GDR
    6.0.6001.22xxxWindows Vista SP1 and Windows Server 2008 SP1SP1LDR
    6.0.6002.18xxxWindows Vista SP2 and Windows Server 2008 SP2SP2GDR
    6.0.6002.22xxxWindows Vista SP2 and Windows Server 2008 SP2SP2LDR
  • Service Pack 1 is integrated into the original release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Shell32.dll6.0.6001.2283311,586,56012-Jan-201115:16x86
Shell32.dll6.0.6002.2256911,587,07212-Jan-201116:36x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Shell32.dll6.0.6001.2283312,904,96012-Jan-201115:43x64
Shell32.dll6.0.6001.2283311,586,56012-Jan-201115:16x86
Shell32.dll6.0.6002.2256912,901,88812-Jan-201116:51x64
Shell32.dll6.0.6002.2256911,587,07212-Jan-201116:36x86
For all supported IA-64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Shell32.dll6.0.6001.2283319,089,92012-Jan-201115:25IA-64
Shell32.dll6.0.6001.2283311,586,56012-Jan-201115:16x86
Shell32.dll6.0.6002.2256919,089,92012-Jan-201116:19IA-64
Shell32.dll6.0.6002.2256911,587,07212-Jan-201116:36x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista
File namePackage_1_for_kb2486658~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,780
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_2_for_kb2486658~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,947
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_3_for_kb2486658~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,785
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_4_for_kb2486658~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,785
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_5_for_kb2486658~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size2,435
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_6_for_kb2486658~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size2,274
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_7_for_kb2486658~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size2,274
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,373
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,700
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,721
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,427
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,696
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,709
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,700
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,721
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,428
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,436
Date (UTC)13-Jan-2011
Time (UTC)06:19
File nameX86_6dcdc2117d359d9c5e794516daafde79_31bf3856ad364e35_6.0.6002.22569_none_e9ddf15e20fcff9a.manifest
File versionNot Applicable
File size695
Date (UTC)13-Jan-2011
Time (UTC)06:19
File nameX86_d5c8f35744f51e34b85ea911d4baa423_31bf3856ad364e35_6.0.6001.22833_none_d4071ea3efde2bf4.manifest
File versionNot Applicable
File size695
Date (UTC)13-Jan-2011
Time (UTC)06:19
File nameX86_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22833_none_6c95660d2b2f1972.manifest
File versionNot Applicable
File size904,299
Date (UTC)12-Jan-2011
Time (UTC)15:26
File nameX86_microsoft-windows-shell32_31bf3856ad364e35_6.0.6002.22569_none_6e6169ed28685a73.manifest
File versionNot Applicable
File size904,280
Date (UTC)12-Jan-2011
Time (UTC)16:49
Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista
File nameAmd64_3e180fa42150e48ae02b64676397a3a5_31bf3856ad364e35_6.0.6001.22833_none_8321bd0c2167f969.manifest
File versionNot Applicable
File size699
Date (UTC)13-Jan-2011
Time (UTC)06:19
File nameAmd64_7d8153b1bf4eb8685d4709ac20f33236_31bf3856ad364e35_6.0.6001.22833_none_2d43eb409532da1e.manifest
File versionNot Applicable
File size1,040
Date (UTC)13-Jan-2011
Time (UTC)06:19
File nameAmd64_f49b3b19be88245235ebd46edd797f65_31bf3856ad364e35_6.0.6002.22569_none_9d8177d51a56ffad.manifest
File versionNot Applicable
File size1,040
Date (UTC)13-Jan-2011
Time (UTC)06:19
File nameAmd64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22833_none_c8b40190e38c8aa8.manifest
File versionNot Applicable
File size906,231
Date (UTC)12-Jan-2011
Time (UTC)15:57
File nameAmd64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6002.22569_none_ca800570e0c5cba9.manifest
File versionNot Applicable
File size906,212
Date (UTC)12-Jan-2011
Time (UTC)17:03
File namePackage_1_for_kb2486658~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,790
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_2_for_kb2486658~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,174
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_3_for_kb2486658~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,010
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_4_for_kb2486658~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,010
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_5_for_kb2486658~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,668
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_6_for_kb2486658~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,505
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_7_for_kb2486658~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,505
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,381
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,712
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,731
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,435
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,708
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,719
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,712
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,731
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,436
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,444
Date (UTC)13-Jan-2011
Time (UTC)06:19
File nameWow64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22833_none_d308abe317ed4ca3.manifest
File versionNot Applicable
File size899,202
Date (UTC)12-Jan-2011
Time (UTC)15:20
File nameWow64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6002.22569_none_d4d4afc315268da4.manifest
File versionNot Applicable
File size899,183
Date (UTC)12-Jan-2011
Time (UTC)16:39
Additional files for all supported IA-64-based versions of Windows Server 2008
File nameIa64_93a2c886687d448c794e7c8d591a1088_31bf3856ad364e35_6.0.6001.22833_none_c2f182b5a8a7fb46.manifest
File versionNot Applicable
File size1,038
Date (UTC)13-Jan-2011
Time (UTC)06:19
File nameIa64_cad70128795120481172aa5cda368242_31bf3856ad364e35_6.0.6002.22569_none_b0d88ec54b6fc870.manifest
File versionNot Applicable
File size1,038
Date (UTC)13-Jan-2011
Time (UTC)06:19
File nameIa64_df463978050d37863774e756dad1024b_31bf3856ad364e35_6.0.6001.22833_none_e819f9bee1806186.manifest
File versionNot Applicable
File size697
Date (UTC)13-Jan-2011
Time (UTC)06:19
File nameIa64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22833_none_6c970a032b2d226e.manifest
File versionNot Applicable
File size906,144
Date (UTC)12-Jan-2011
Time (UTC)15:35
File nameIa64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6002.22569_none_6e630de32866636f.manifest
File versionNot Applicable
File size906,144
Date (UTC)12-Jan-2011
Time (UTC)16:27
File namePackage_1_for_kb2486658~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,785
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_2_for_kb2486658~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,005
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_3_for_kb2486658~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,005
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_4_for_kb2486658~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,330
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_5_for_kb2486658~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,330
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,536
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,714
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,435
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,539
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,726
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,432
Date (UTC)13-Jan-2011
Time (UTC)06:19
File namePackage_for_kb2486658_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,440
Date (UTC)13-Jan-2011
Time (UTC)06:19
File nameWow64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22833_none_d308abe317ed4ca3.manifest
File versionNot Applicable
File size899,202
Date (UTC)12-Jan-2011
Time (UTC)15:20
File nameWow64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6002.22569_none_d4d4afc315268da4.manifest
File versionNot Applicable
File size899,183
Date (UTC)12-Jan-2011
Time (UTC)16:39

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbui, KB2486658

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Article Info
Article ID : 2486658
Revision : 1
Created on : 2/9/2011
Published on : 2/9/2011
Exists online : False
Views : 383