Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Question mark (?) characters appear in the subject of a reply email message in an Exchange Server 2007 environment


View products that this article applies to.

Symptoms

You create a reply using a specific template�rule in Microsoft Office Outlook in a Microsoft Exchange Server 2007 environment. The template specifies the body of the reply email message, but it does not specify the subject of the reply email message. In this situation, the subject of the original email message is used for the reply email message. However, if the template and the original email message have different character sets, the subject of the reply email message is displayed as a series of question mark (?) characters.�

↑ Back to the top


Resolution

To resolve this issue, install the following update rollup:
2509911� Description of Update Rollup 4 for Exchange Server 2007 Service Pack 3

↑ Back to the top


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top


More information

For more information about how to create a "reply using a specific template" rule in Outlook:

↑ Back to the top


Keywords: KB2466220, kbexpertiseinter, kbhotfixrollup, kbsurveynew, kbfix, kbqfe

↑ Back to the top

Article Info
Article ID : 2466220
Revision : 1
Created on : 7/7/2011
Published on : 7/7/2011
Exists online : False
Views : 384