Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. You cannot access Office 365 resources by using a Macintosh computer

You cannot access Office 365 resources by using a Macintosh computer

View products that this article applies to.

Symptoms

When you try to access Microsoft Office 365 resources by using a Macintosh computer, the Office 365 resource cannot be accessed.

↑ Back to the top

Cause

The following software is not supported for use together with Office 365 on a Macintosh computer:
  • Microsoft Entourage 2004 for Mac
  • Microsoft Entourage 2008, WebDAV edition (version 11, or a later version)
  • Microsoft Office 2004 for Mac
  • Microsoft Messenger for Mac 7
  • Microsoft Communicator for Mac
  • Single sign-on and identity federation with Active Directory Federation Services (AD FS)

↑ Back to the top

Resolution

To resolve this issue, you must use supported applications to access Office 365 resources by using a Macintosh computer. For a complete list of support applications, visit the following Microsoft website:
System requirements for Macintosh-based operating systems

↑ Back to the top

Keywords: KB2461500, bposs, o365, vkbportal230, vkbportal237, vkbportal231

↑ Back to the top

Article Info
Article ID : 2461500
Revision : 2
Created on : 2/6/2012
Published on : 2/6/2012
Exists online : False
Views : 487