Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

You can't use MAPI to set up Outlook 2003 for use with Exchange Online


View products that this article applies to.

Problem

When you try to use Messaging API (MAPI) to set up Microsoft Office Outlook 2003 to connect to Microsoft Exchange Online in a Microsoft Office 365 environment, the MAPI connection might not work.�

↑ Back to the top


Cause

Outlook 2003 isn't a supported email client for connecting to Exchange Online mailboxes by using MAPI in Office 365.

Note Outlook 2003 is supported for connecting to Exchange Online mailboxes by using the Post Office Protocol (POP) or Internet Message Access Protocol (IMAP) protocols.

↑ Back to the top


More information

For more information about the system requirements for Office 365, see Office 365 system requirements.

↑ Back to the top


Still need help? Go to the Office 365 Community website.

↑ Back to the top


Keywords: KB2449616, o365m, o365022013, o365p, o365e, o365a, o365

↑ Back to the top

Article Info
Article ID : 2449616
Revision : 27
Created on : 10/8/2014
Published on : 10/8/2014
Exists online : False
Views : 48